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By using the API to build and manage your official WhatsApp contact, companies have a number of advantages. Advantages of having WhatsApp Business API 1.Automated service: With the help of chatbots in service via WhatsApp, it is possible to serve a large number of...

How would it be if you could automate the identification of the level of happiness and customer satisfaction in a service. Knowing that customer satisfaction is the goal of every company that seeks consistent growth, we decided to include among the functionalities of...

Chatbots are gaining more and more space for presenting positive results. For this and other reasons, companies have invested in this as a sales strategy. Briefly, bots are programmed to chat with their customers, via chat, and perform activities that have been...

In an era when corporate or personal customers are increasingly looking for differentiated experiences when purchasing products or services, quality of service as a factor for business growth is very important. Let's talk here about how we, at Fortics, have helped our...

Dissatisfied customer is one of the most critical problems that a company can go through. All the work of attracting, convincing and selling, producing products or composing services falls apart when the customer is not satisfied. But part of this dissatisfaction may...

Developed for corporate use, WhatsApp Business API enables efficient communication with customers around the world, always in a simple, safe and reliable way. Thinking of leveraging the use of WhatsApp in the business sector, Facebook launched the WhatsApp Business...