We will amaze you
by modernizing your phone system
Impress your customers by modernizing your voice customer service through a modern and agile telephony infrastructure, where you’ll be able to do much more with less resources.
Do you still have a hard time…
… serving your customers in an organized manner, ensuring their satisfaction and your companies profitability? Your problems probably are:
Get to know the Dialogram Voice resources
Create your IVR in a simple and intuitive way
Configure your IVR in a quick way, with a clear and objective menu. Adjust and test other configurations anytime you need, delivering a high performance menu.
Integrate your headquarter and affiliates at no extra cost
Install voice connection between your businesses through the data network. Speak to affiliates as if they were at headquarter.
Monitor calls from your extensions in real time
Listen in on calls whenever needed. Monitor your customer service representatives to offer important insight via “whispers” at the right time.
Use your extension anywhere in the world
Turn your employee’s smartphone into an internal extension. This way, they can answer calls at no cost, anywhere while they are connected to a data network.
Manage and reduce cost for calls
Bring your telephony management to a new level so that by optimizing the use of all features, you can also reduce cost.
Satisfaction survey for your customers
Create satisfaction surveys to be used after each call in a simple way that will bring great results. Get rich feedback about your business.
Make cryptographed phone calls
Secure your communication making cryptographed calls between your smartphone and important contacts, offering great secrecy to all.
Automate your calls with an automatic dialer
Make more effective calls using automatic dialing modes. Create dialing strategy’s in order to increase efficiency.
Integrate with different platforms within the market
Dialogram Voice integrates with several business management systems. If the system your company uses is not on our list, contact our team!